This policy clearly explains how your personal information is collected, stored, and used at cricx cricket. We believe transparency is the foundation of trust.
A quick overview of the steps cricx cricket takes to protect your information
All your personal and payment data is protected with 256-bit SSL encryption. No third party can access your information.
Cricx cricket never sells your personal data to third-party advertisers or data brokers. This is our firm commitment.
You can request to view, correct, or delete your information at any time. Data portability is your right.
Your data is retained only for as long as necessary. When you delete your account, most data is permanently removed within 30 days.
Cricx cricket's systems undergo penetration testing by independent cybersecurity experts every quarter.
Our Privacy Policy is written in plain, straightforward language — no complex legal jargon, just clear and honest information.
Cricx cricket (https://cricxcricket.app) takes your privacy extremely seriously. This Privacy Policy ("Policy") explains how cricx cricket collects, uses, stores, and protects your personal information.
This policy applies to all cricx cricket services — including the website, mobile app, customer support, and any other channel through which you interact with us. By using our platform, you agree to the terms of this policy.
This Privacy Policy has been prepared in compliance with international GDPR standards and applicable local laws. cricx cricket operates as a responsible Data Controller.
If you have any questions about this policy, our privacy team is ready to respond directly. You'll find our contact details at the end of this policy.
Cricx cricket only collects information that is necessary for providing its services, ensuring security, and meeting legal obligations. No unnecessary data is collected.
Full name, date of birth, and National ID number (for KYC purposes).
Mobile number, email address, and verified physical address.
Payment methods (Mobile Pay/Nagad number), transaction history.
IP address, device type, browser, and usage patterns.
Betting history, favourite games, and win/loss records.
Support chat history, email summaries, and complaints.
cricx cricket never stores your full payment card number, PIN, or password. Payment details are held securely within third-party payment processors' systems.
Cricx cricket collects information through a number of methods. Transparency is ensured at every step, and your consent is obtained where required.
Cricx cricket never collects additional information without your consent. Your explicit permission is required for any marketing communications.
Cricx cricket uses your information only for specific, legitimate purposes. The legal basis and intent behind each use are clearly outlined below:
Managing your account, providing betting services, processing payments, and ensuring game access.
Identity verification, fraud detection, anti-money laundering, and age verification.
Analyzing user experience, developing new features, and optimizing the platform.
Important updates, transaction confirmations, and (with your consent) marketing communications.
Complying with regulatory requirements, tax laws, and court orders.
Identifying risky gaming behavior to provide members with timely support.
Cricx cricket never sells your data. However, limited information may be shared in the specific circumstances outlined below:
All third-party partners are contractually bound to uphold the same strict privacy standards as cricx cricket. The same restrictions on how your data may be used apply to them as well.
For international data transfers, cricx cricket ensures that adequate data protection measures are in place in the destination country.
To protect your data, cricx cricket employs the highest industry-standard security measures — and this isn't just talk. Every layer of our platform is backed by concrete technical safeguards.
In the event of a data breach (though our systems are built to prevent one), cricx cricket is obligated to notify the relevant regulatory authority and affected members within 72 hours.
Cricx cricket uses cookies to enhance your experience. Cookies are small text files stored in your browser. You can manage or delete cookies at any time through your browser settings.
| Cookie Type | Purpose | Duration | Can It Be Disabled? |
|---|---|---|---|
| Login sessions, security, and core functionality | Session / 30 Days | No (Required for Service) | |
| Understanding and improving site usage | 1 Year | Yes | |
| Remembering your language, theme, and preferred games | 6 Months | Yes |
We do not use third-party tracking cookies that follow you across other websites. All analytics data we collect is fully anonymized.
You have a number of important rights over your personal data. cricx cricket respects these rights and will act on any request within 30 days.
| Rights | Details | How to Do It |
|---|---|---|
| Right of Access | Find Out What Information We Hold About You | Submit a Request via Support Email |
| Right to Rectification | Correct inaccurate or outdated information | Account Settings or Support |
| Right to Erasure | Request data deletion where no legal obligation applies | Contact Support Team |
| Right to Portability | Export Your Data in a Machine-Readable Format | Submit a Request by Email |
| Right to Object | Opt Out of Marketing Communications | Unsubscribe Link in Emails |
| Right to Restriction | Limit Use for Specific Purposes | Contact Support Team |
To exercise any of your rights, email us at privacy@cricxcricket.app. Requests are processed only after your identity has been verified.
Cricx cricket services are available to users aged 18 and above only. We do not knowingly collect personal information from minors.
If we are notified that a minor has created an account, we will immediately close that account and delete all associated data. Parents or legal guardians with concerns are encouraged to contact us.
Date of birth verification and KYC processes are used to confirm age at registration. Additional age verification may be required for large withdrawals.
Cricx cricket may update this Privacy Policy at any time. For significant changes, a notice will be posted on the website and sent to your registered email address.
Continued use of the platform after any updates will be considered acceptance of the revised policy. We recommend checking this page regularly to stay informed.
This Privacy Policy is published in Bengali. In the event of any interpretive dispute, the Bengali version shall be considered authoritative. This policy was last updated on 1 July 2026.